Astana CRMStarter Lite
Core features, self-setup
RM97
per month
or RM970 per year
- 17 platform features
- No trial — billed in full at sign-up
- Guided self-setup
- AI chatbot — add-on
- Integrations — add-on
Astana CRM
Power up your business:one system for leads, customers and bookings
- A full 30 days of trial on Startup and Growth — a RM100 deposit you get back in full
- Your system is ready in minutes — not days
- Leads, customers, bookings and WhatsApp in one place
- Cancel any time during the trial and get every ringgit back
If you cancel
RM100 back in full to the same account. No questions, nothing deducted.
If you continue
RM100 comes off your first bill. Monthly Growth drops to RM390.
3
plans, plain pricing
RM100
deposit, refundable
30 days
trial on Startup and Growth
5
AI chatbot roles
Plans and pricing
Pick your plan
Plain pricing, no hidden fees. Startup and Growth start with a refundable RM100 deposit; Starter Lite is billed in full at sign-up.
Annual Startup — two months free
Startup
Full features, self-setup
RM197
per month
or RM1,970 per year
- 78 platform features
- 30-day trial, RM100 deposit
- Guided self-setup
- AI chatbot — add-on
- Integrations — add-on
Growth
Complete, set up for you
RM490
per month
or RM4,500 per year
- 78 platform features
- 30-day trial, RM100 deposit
- 1 setup session (2 hours)
- 2 training sessions (1.5 hours)
- 1 AI chatbot role
- 2 integrations — WhatsApp + payment gateway
Feature comparison
Everything in the platform
Every feature switched on in each plan, straight from our system. Startup and Growth both run the full 78 — the difference is the setup, training and integrations we do for you.
| Feature | Starter Lite17 features | Startup78 features | Growth78 features |
|---|---|---|---|
| CRM and pipeline | |||
| Contacts and unified inbox | Included | Included | Included |
| Smart lists | Included | Included | Included |
| Tags and segmentation | Included | Included | Included |
| Custom objects | Included | Included | Included |
| Sales pipelines (opportunities) | Included | Included | Included |
| Business dashboard | Not included | Included | Included |
| Calendars and appointment booking | Included | Included | Included |
| Launchpad setup guide | Not included | Included | Included |
| Mobile app (iOS and Android) | Not included | Included | Included |
| Conversation channels | |||
| Calling and phone system | Included | Included | Included |
| Email sending system | Included | Included | Included |
| Website live chat | Not included | Included | Included |
| Facebook Messenger inbox | Not included | Included | Included |
| Google Business Profile chat | Not included | Included | Included |
| TikTok DM inbox | Not included | Included | Included |
| Missed-call text back | Not included | Included | Included |
| Google Business call tracking | Not included | Included | Included |
| Marketing and automation | |||
| Workflow automation | Not included | Included | Included |
| Campaigns | Not included | Included | Included |
| Triggers | Not included | Included | Included |
| Trigger links | Included | Included | Included |
| Email marketing | Included | Included | Included |
| Social media planner | Included | Included | Included |
| Message snippets and templates | Included | Included | Included |
| Countdown timers | Included | Included | Included |
| Ad manager | Not included | Included | Included |
| Sites, funnels and forms | |||
| Funnel builder | Not included | Included | Included |
| Website builder | Not included | Included | Included |
| Blogs | Not included | Included | Included |
| Custom domains | Not included | Included | Included |
| SEO tools | Not included | Included | Included |
| Form builder | Not included | Included | Included |
| Survey builder | Not included | Included | Included |
| Quizzes | Not included | Included | Included |
| QR codes | Not included | Included | Included |
| Brand boards | Included | Included | Included |
| Client portal | Not included | Included | Included |
| Sales and payments | |||
| Invoicing | Not included | Included | Included |
| Payment links | Not included | Included | Included |
| Text-to-pay | Not included | Included | Included |
| Payments and products | Not included | Included | Included |
| Custom payment providers | Not included | Included | Included |
| Documents and contracts (e-sign) | Not included | Included | Included |
| Online store | Not included | Included | Included |
| Courses, community and events | |||
| Courses and memberships | Not included | Included | Included |
| Communities | Not included | Included | Included |
| Webinars | Not included | Included | Included |
| Certificates | Not included | Included | Included |
| Kollab creator collaboration | Not included | Included | Included |
| Affiliate manager | Included | Included | Included |
| Reputation | |||
| Review requests and monitoring | Not included | Included | Included |
| Review widgets | Not included | Included | Included |
| Video testimonials | Not included | Included | Included |
| AI review replies | Not included | Included | Included |
| Google Business Profile optimisation | Not included | Included | Included |
| AI | |||
| AI studio | Not included | Included | Included |
| AI agent studio | Included | Included | Included |
| Conversation AI | Included | Included | Included |
| Content AI | Not included | Included | Included |
| Ask AI | Not included | Included | Included |
| Voice AI | Not included | Included | Included |
| Labs (early features) | Not included | Included | Included |
| Reporting | |||
| Site and funnel analytics | Not included | Included | Included |
| Call reporting | Not included | Included | Included |
| Appointment reporting | Not included | Included | Included |
| Google Ads reporting | Not included | Included | Included |
| Facebook Ads reporting | Not included | Included | Included |
| Attribution reporting | Not included | Included | Included |
| Agent reporting | Not included | Included | Included |
| Audit report | Not included | Included | Included |
| Custom reports | Not included | Included | Included |
| Lead sources | |||
| Facebook lead ads | Not included | Included | Included |
| Google lead forms | Not included | Included | Included |
| TikTok lead ads | Not included | Included | Included |
| LinkedIn lead ads | Not included | Included | Included |
| Platform | |||
| Marketplace apps | Not included | Included | Included |
| Private integrations (API) | Not included | Included | Included |
| Media storage | Not included | Included | Included |
Your business engine
Capture, nurture, close
Every tool you need in one platform — no duct-taping five separate systems together.
Capture
Pull leads in from forms, sites, calendars and inbound calls — all landing in one customer database.
Nurture
WhatsApp, SMS and email automations chase cold leads so you never have to remember who went quiet.
Close
Send quotes, take payment and book appointments from the same system.
Add-ons
Paid once, not monthly
No extra monthly charge on top of your subscription. Add-ons stay active as long as your subscription does.
| Add-on | Price |
|---|---|
| Onboarding package — setup + 2 training sessions | RM2,500 |
| Extra training session (1.5 hours) | RM350 |
| New staff onboarding (per person) | RM250 |
| First AI chatbot role | RM1,500 |
| Additional AI chatbot role | RM1,000 |
| First integration (tiers with none included) | RM1,800 |
| Third integration (after the 2 included) | RM1,800 |
| Each further integration | RM1,000 |
FAQ
What people ask
Does Starter Lite come with a trial?
No. Starter Lite is billed in full when you sign up — RM97 monthly or RM970 yearly — and your account goes live straight after payment. The RM100 deposit and the 30-day trial apply to Startup and Growth.
What happens to the RM100 if I cancel?
You get all of it back. Cancel any time within the 30-day trial on Startup or Growth and we refund the full RM100 to the same account.
And if I continue the subscription?
The RM100 comes off your first bill. On monthly Growth, that first bill drops to RM390.
How soon is my system ready?
Your account is created the moment payment clears and login details reach your inbox within minutes. On Growth, the setup and training sessions are scheduled after that.
Can I upgrade later?
Any time. The price difference is prorated. Downgrades take effect on your next billing cycle.
Are there costs beyond the subscription?
WhatsApp API credits, AI credits and payment gateway transaction fees are billed separately based on your usage.
Ready to start?
Pay RM100 today. If it is not for you, take every ringgit back before your trial ends.